Gloria Sports Arena attaches great importance to its quality applications to maintain its high service quality, innovative structure and stakeholder satisfaction, as well as to provide added value to sustainable environmental and social initiatives.
Integrated Management Systems
• ISO 9001 Quality Management System,
• ISO 14001 Environmental Management System,
• OHSAS 18001 Occupational Health and Safety Management System,
• ISO 22000 Food Safety Management System
These systems have been integrated and ongoing at Gloria Sports Arena since 2014.
Our Corporate Social Responsibility Policy
As Gloria Sports Arena, we undertake:
· to fulfil our responsibilities towards our stakeholders, the environment and society, along with sustainable growth;
· to fulfil our responsibilities towards the protection of nature and raise the awareness of our employees on this matter;
· to support social projects that contribute to conserving our national values, local development and our cultural wealth;
· to prioritise activities that promote corporate and social development;
· to act in accordance with principles under the scope of corporate social responsibility, including company vision, education support activities, practices to develop culture and art, and environmental awareness and protection;
· to protect our rich cultural and artistic background, and to contribute to projects that support the development of our country;
· to encourage our employees to volunteer for suitable social and communal activities in line with our social responsibility principles.
Our Policy on Management Systems
Under the leadership of senior management, and with the awareness that occupational health and safety, the environment and food safety are an integral part of obtaining quality products and service, Gloria Sports Arena undertakes the following:
· to continue to work with its employees and suppliers as a team;
· to expand employees’ competencies with effective training;
· to enable employees to contribute to systems improvement with horizontal-vertical communication;
· to prevent environmental and occupational pollution and health and safety risks generated by our business within the frame of national and international legislation, administrative requirements and other conditions to which we are subject, to ensure the controlled use of natural resources, to protect employees’ health, and to demonstrate a preventive approach in all our business processes to prevent accidents, incidents and occupational diseases;
· to perceive guest expectations in the optimal manner, and to provide services that exceed guests’ expectations in line with our effective quality management systems;
· to provide continuous training to our employees while ensuring that all food and beverages produced in our facilities are served and consumed in line with guests’ expectations, and to prevent all potential hazards by ensuring continuous improvement of equipment, hygiene and sanitation in the working environment.
Özaltın Hotel Management Incorporated Company defines “personal data” as all information (name, surname, age, email address, telephone number, etc.) shared by you, either by our request or of your own volition. As stated in the related regulation, “personal data processing“ refers to any process applied to your data, including but not limited to obtaining, recording, storing, preserving, altering, explaining or transmitting your data by automated or non-automated means, as well as making your data acquirable.
Your collected personal data is processed and stored according to the conditions and objectives of personal data processing as stated in Privacy Act Code Article 5 and 6. Our data collection is used to allow you to utilise products and services, to offer tailored products and services, to build customised promotion activities, to organise campaigns, to assure our company and its business partners regarding legal and commercial security, to designate and execute our company’s commercial and business strategies, and to assure execution of our company’s human resources policies. Moreover, we analyse the behaviours and preferences of website visitors -does not contain personal information and collect statistical data to enhance our service quality.
Our company takes necessary measures to protect personal data from unauthorised access, loss, fraudulent use, exposure, alteration or removal, and we store data in a secure and restricted location. However, even with sufficient security measures, data may be seen and used by unauthorised persons. Any damages arising from this type of usage is not under the responsibility of Özaltın Hotel Management Incorporated Company and/or its authorities.
To maintain the security of our customer, your credit card details on the Company’s website payment page are processed with 3D-Secure application; and we take provisions to ensure that all payment-related processes related to the gloriasportsarena.com.tr interface take place solely between the bank and your computer. Should personal data be damaged or accessed by unauthorised third parties due to an attack on the website or the system, the Company will immediately notify you and the Personal Data Protection Board.
Within the framework of the personal data processing conditions and objectives stated in the Privacy Act Code Articles 8 and 9, personal data may be transmitted to our business partners, suppliers, Özaltın Group Companies, shareholders, legally authorised public institutions and official authorities in the following instances: when our company is required to supply information according to regulation provisions and/or to private parties that designate and execute our Company’s business strategies; and to execute the Company’s human resources policies.
Our company takes the required and necessary legal and technical measures to prevent violation of rights during data transmission to third persons. Özaltın Hotel Management Incorporated Company is not responsible for third-party data protection policies, and/or violations that occur in a risk area under a third party’s responsibility.
According to the Privacy Act Code, you have the right to a) Learn whether or not your personal data are processed, b) Request information regarding personal data if it has been processed, c) Learn the purpose of processing personal data and whether processed data is being used in accordance with its purpose, d) Know the third parties to whom personal data are being transferred within the country or abroad, e) Request correction of personal data in the case that it was processed incompletely or improperly, and request that the process carried out in this context to be notified to the third parties to whom the personal data had been transferred, f) Request the deletion or destruction of personal data in the event that the reasons for its processing are no longer present, despite having been processed in accordance with the provisions of the Privacy Act Code article 7 and other related laws, and request that the process carried out in this context to be notified to the third parties to whom the personal data had been transferred, g) Request statement of processes to third persons to whom it is transmitted according to articles (e) and (f), h) Object to the occurrence of a result to the detriment of the person himself/herself, by means of analysing the processed data exclusively through automated systems, i) Seek compensation for his/her loss in the case that personal data owner suffers a loss due to the unlawful processing of data.
In order to exercise your above-mentioned rights, you can submit your request, which includes your necessary identification information and your explanations regarding the specific right you request to exercise from among the rights set forth in the Privacy Act Code Article 11. To exercise your rights as stated above, please complete the form aplication form. You can deliver a signed copy of the form to Belek Mah. Turizm Cad. Belek Serik/Antalya in person, via certified mail or via notary. Alternatively, you can deliver it to firstname.lastname@example.org with an electronic signature.
If you no longer wish to receive the Gloria Sports Arena e-newsletter or other communications, please use the link below: ’’click here if you do not want to receive this newsletter again’’.
Regarding Third-Party Links in Website Content
Özaltın Hotel Management Incorporated Company and/or its authorities cannot guarantee the privacy policies of third-party websites accessed through links on our official website. For this reason, we strongly suggest that you evaluate the privacy policies for any website you visit prior to providing any personal information.
Özaltın Otel İşletmeleri A.Ş.
Sales Office: Belek Mah. Turizm Cad. No: 4B/1 Serik / Antalya
Tel: +90 242 710 50 00
Fax: +90 242 710 50 10
I grant my consent to Gloria Sports Arena to utilise my telephone number and e- mail address, which I have shared or will share further, for the purpose of sending promotional e-mails to me; in particular the introduction of new products and special offers from Gloria Sports Arena; to communicate with me via telephone and email; for the retention of information that I have shared for this purpose by Gloria Sports Arena in this regard; to share with third parties that provide service on delivering messages limited to this purpose; and to retain and record the contents of promotional e-mail messages and other related records to be submitted to the relevant official institutions if and when required.
Gloria Sports Arena may indefinitely retain and use my contact information at home and/or abroad in order to share with third parties with whom Gloria Sports Arena has collaborated to provide better service, provided that all necessary safety conditions are provided and met.
The user agrees that they have granted an explicit consent to Gloria Sports Arena to retain and use their personal information in this manner.
I agree to the processing of my personal data, including my sensitive personal data, for the purposes of the planning or execution of the processes for the receipt of the applications from the employee/apprentice candidates, the planning or execution of the processes for the receipt and evaluation of the applications from the employee candidates with disability, the planning or execution of the activities for the evaluation of the employee/apprentice candidates whose applications are received and the conduct of the necessary interviews, the planning or execution of the career days, conferences or other activities intended for ensuring the recognition of your Company from the perspective of the potential employee candidates, the implementation of the storage and archiving activities, the planning or execution of the activities for providing and recording the information or documents and requests demanded by the public institutions or organizations, the planning or execution of the emergency or incident management processes as well as the planning or execution of the activities of your Company regarding the internal/external audit, inspection, investigation or control and to the transfer of the same for the same purposes to (your shareholder, Özaltın Holding A.Ş., your suppliers and public and private institutions and organizations authorized by law) that are resident or non-resident.
I agree to the access to and display of my curriculum vitae data and to the conduct of evaluation in this way by the companies I approve below for my evaluation in terms of the current or possible future open positions within the scope of my job application.
Undertaking for References
I undertake that the necessary notification has been made/the permissions have been received for contacting the persons I indicated as reference for the purposes of performing the reference check and sharing said personal data with your Company.
Pursuant to the Law no. 6698 on the Protection of Personal Data (“Law”), your personal data may be processed by Özaltın Otel İşletmeleri Anonim Şirketi (“Company”) acting in the capacity of data supervisor, within the below-described scope.
The detailed information about the purpose of processing of your personal data by our Company is available in Özaltın Otel İşletmeleri Anonim Şirketi Personal Data Protection and Processing Policy accessible via www.gloria.com.tr.
Your personal data collected may be processed in line with the basic principles stipulated in the Law and within the scope of the personal data processing requirements specified in Articles 5 and 6 of the Law, for the purposes (“Purposes”) of the conduct of the necessary studies by our relevant business units and implementation of the associated business processes for the planning or execution of the human resources policies and processes of our Company, the planning or execution of the activities for ensuring the legal and technical security of our Company and of the relevant persons in business relationship with our Company as well as for the realization of the commercial or operational activities being implemented by our Company.
Your personal data collected may be transferred within the scope of the Purposes by our Company, in line with the basic principles stipulated in the Law and within the scope of the personal data processing requirements specified in Articles 8 and 9 of the Law, to [our suppliers, our agencies, social media providers, our shareholder, Özaltın Holding A.Ş., institutions with which the references are shared in terms of human resources and public and private institutions and organizations authorized by law] that are resident or non-resident.
Your personal data will be collected by our Company from the electronic and/or physical media through the channels (methods) of [e-mail, mail/cargo, phone/call center, Company web site, printed form, closed circuit security cameras, public institution systems, our agencies, hotel/facility receptions and carrier platforms] within the scope of employment processes. Further, your personal data will be collected within the framework of the drawing up or execution of a contract, legal responsibility of the data supervisor, establishment, exercise or protection of a right, publicity of the data owner and legitimate interest and explicit consent personal data processing requirements, if any, mentioned in Articles 5 and 6 of the Law.
As the personal data owner, you may communicate your requests within the scope of the Article 11 of the Law regulating the rights of the relevant person to our Company, in line with the procedures and principles regulated by the Notice on the Procedures and Principles for Application to the Data Supervisor, by filling in the Data Owner Application Form accessible via from here. Your applications will be brought to conclusion free of charge within the shortest time possible and in thirty days at the latest according to the nature of your request; however, you may be charged a fee according to the tariff to be determined by the Personal Data Protection Board in case the transaction warrants a separate cost.